15. Contact Information
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Contact Information
- Travel assistance is arranged and managed by Cognus Limited on behalf of the Local Authority. Contact details for the Assisted Travel Team are as follows:
Travel Assistance Team, Cognus Limited , First Floor, Cantium House, Railway Approach, Wallington, SM6 0DZ
Tel: (020) 8323 0460 (a voicemail system operates out of office hours)
Email: assistedtravelteam@cognus.org.uk
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If you have questions regarding eligibility, please contact the Assisted Travel Manager. For all other queries, please contact the Assisted Travel team. Both can be reached using the contact details above. View the Application form on the Cognus website [External Link].
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Other useful information:
Post-16 Travel Assistance Policy
- 2. Who This Policy Applies To
- 3. Free and Discounted Travel
- 4. Eligibility for Travel Assistance
- 5. Financial Support for Post-16 Learners
- 6. Travel Assistance Options
- 7. Charging Policy for Young People of Sixth Form Age (16-19)
- 8. Travel Assistance for Young Adults over the age of 19 with an EHC Plan
- 9. Applying for Travel Assistance from the Council
- 10. The Decision Review Process
- 11. Provision of Travel Assistance
- 12. Service Standards
- 13. Safeguarding
- 14. Comments, Compliments and Complaints
- 15. Contact Information